Acceptable use

Sharelatch lets you share documents as protected, tracked links. To keep it safe for everyone, including the people who open your links, these rules apply to everything you upload, share, or ask an AI tool to publish through Sharelatch. They're part of our terms of use.

Don't upload or share

• Scams and phishing: fake login pages, pages that pretend to be a bank, a government body or another company, or anything made to trick people into giving passwords, payment details or personal information.
• Malware: viruses, spyware, ransomware, or any file or code meant to harm, take over or spy on someone's device or account.
• Illegal content, including child sexual abuse material (which we report to the authorities), content that promotes terrorism, and anything else that's illegal where you are or where your viewers are.
• Content that breaks others' rights: copyrighted material you don't have the right to share, trade secrets, or someone else's confidential documents.
• Other people's personal information that you have no right to share, such as identity documents, medical records or financial details.
• Harassment and hate: content that threatens, bullies or harasses people, or attacks them for who they are.
• Spam: bulk or unwanted messages, or links shared to mislead people.
• Content that's sexually explicit or excessively violent.

Don't misuse Sharelatch

• Don't try to get around limits, rules or security, or reach other people's documents or accounts.
• Don't overload, scan, scrape or attack Sharelatch, or use it to attack other systems.
• Don't use Sharelatch to track people in ways the law doesn't allow, or hide from viewers that their reading is recorded.
• Don't resell Sharelatch, or use it to run a competing file-hosting service, without our written agreement.
• Don't use AI tools connected to Sharelatch to do anything these rules forbid.

How to report something

• On any viewing page, use the Report this page link.
• Or email our Grievance Officer, Qaidjohar, at hello@sharelatch.com with the link's address and what's wrong.

We acknowledge reports within 24 hours and act within 15 days, or faster where the law requires it, for example within 24 hours for content showing someone in a sexual or intimate way without their consent, as India's IT Rules require.

What we do

When something breaks these rules, we may, depending on how serious it is:

• turn off the link or remove the document;
• warn the account holder;
• suspend or close the account, and block repeat offenders;
• keep records and report to the authorities where the law requires it.

Where we can, and where it's safe and lawful, we tell the account holder what we did and why, and let them respond. If you think we got it wrong, email hello@sharelatch.com.