Terms of use

These terms are an agreement between you and SCOI Technologies Private Limited ("Sharelatch", "we", "us"), the company that runs Sharelatch. They apply when you create an account, use the Sharelatch app, connect an AI tool to Sharelatch, or share a document through it. Please read them with our privacy policy and our acceptable use rules, which are part of these terms.

If you use Sharelatch for a company or other organisation, you agree to these terms for that organisation, and you confirm you're allowed to do so.

1. Who can use Sharelatch

You must be at least 18 years old.
Sharelatch is for business and professional use: sharing documents with clients, partners, colleagues and others.
We may change who can sign up at any time.

2. Your account

You sign in with a one-time code sent to your email, or with Google. Keep access to that email account safe: anyone who can read it can sign in as you.
Tell us straight away at hello@sharelatch.com if you think someone else has used your account.
You're responsible for what happens in your workspaces, including what people you invite do there.
When you connect an AI tool (such as Claude or ChatGPT), it acts for you within the permissions you approve. You can disconnect it at any time on the AI tools page.

3. Your documents stay yours

You keep all rights in the documents you upload and the content you create. We don't claim ownership of them.
You give us permission to store, process, copy, convert and show your documents only as needed to run Sharelatch for you: for example, to make thumbnails and pages, to show a document to the people you share it with, to scan files for safety, and to keep backups.
We never use your documents to train AI models, and we don't sell them or show them to anyone you haven't shared them with.
You confirm you have the right to upload and share each document, and that doing so doesn't break anyone else's rights or the law.

Sharelatch shows the people who open your links ("viewers") how their reading is recorded, and in some countries asks them before recording it. You agree:

to use viewer information (when a link was opened, reading time, rough place, device, and an email if one was entered) only for legitimate purposes connected with the document you shared, such as following up with a client;
not to use Sharelatch to track people in ways the law doesn't allow where you or they are;
that for viewers' personal information you are the one who decides how it's used (the "controller"), and we process it for you under our data processing agreement.

5. Acceptable use

You must follow our acceptable use rules. In short: no scams or fake login pages, no malware, nothing illegal, nothing that harms others, and no attempts to break or overload Sharelatch. We may remove content or suspend accounts that break these rules, as section 9 explains.

6. Plans and limits

Each plan has limits, such as the number of documents, file sizes, and how long view details are kept. The app shows your plan and its limits.
Paid plans. Pro is a subscription, billed monthly or yearly in advance. It renews automatically until you cancel it in Settings, then Billing. Prices in India include GST. Prices outside India are in US dollars, with no tax added. Razorpay processes payments. We never see your full card number. Refunds follow our refund and cancellation policy. We may change prices. We'll email you at least 30 days before a new price applies, and it starts at your next renewal. If a payment fails, we try again for a few days. After that your workspace moves to Free. Nothing is deleted. Pro given free by Sharelatch can end with 30 days' notice.
We may change features and limits. If a change takes away something you use, we'll tell you in advance where we reasonably can.

7. Availability

We work to keep Sharelatch running and your documents safe, with encrypted storage and daily encrypted backups. But we can't promise it will always be available or free of errors. Keep your own copies of important documents.

8. Ending your account

You can stop using Sharelatch at any time. To close your account and delete your data, email hello@sharelatch.com from your account's address. We delete your account, documents, links and viewer data within 30 days, except invoices and payment records, which we keep for 8 years after the payment as the law requires. Copies in backups expire within a further 30 days.
We may suspend or close an account, or remove content, under section 9.

9. Reports, removal and suspension

Anyone can report a document with the "Report this page" link on every viewing page, or by email to the Grievance Officer below.
We may remove or block access to content, turn off links, or suspend or close accounts if we reasonably believe they break these terms or the law, put others at risk, or if a court or authority requires it. Where we can, and where it's safe and lawful, we'll tell you why and give you a chance to respond.
We act on reports of illegal content as the law requires, including India's Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

10. Disclaimers and liability

Sharelatch is provided "as is". To the extent the law allows, we don't give warranties beyond what these terms say.
To the extent the law allows, we're not liable for indirect or consequential losses, such as lost profits, lost business, or lost data you could have backed up.
To the extent the law allows, our total liability to you for any claim about Sharelatch is limited to the amount you paid us in the 12 months before the claim. While you're on a free or invited plan, that amount is zero, so please keep your own copies of important documents.
Nothing in these terms limits liability that can't be limited by law, such as for fraud, or rights you have as a consumer that can't be waived.

11. You'll cover us for your misuse

If someone makes a claim against us because of content you uploaded or how you used Sharelatch in breach of these terms or the law, you'll cover our reasonable costs and losses from that claim.

12. Changes to these terms

We may update these terms. The version and date are at the top of this page. If a change matters, we'll tell you in the app or by email and ask you to agree before you keep using Sharelatch. Older versions are available on request.

13. Law and disputes

These terms are governed by the laws of India. Disputes go to the courts in Pune, Maharashtra, India, where SCOI Technologies Private Limited is registered, unless the law where you live gives you the right to bring a claim in your own courts.

14. Contact and Grievance Officer

Questions about these terms: hello@sharelatch.com
Grievance Officer (under India's Information Technology Rules, 2021): Qaidjohar, SCOI Technologies Private Limited, hello@sharelatch.com. We acknowledge complaints within 24 hours and resolve them within 15 days.