Refunds and cancellation
Version 2026-11-10 · Updated 10 November 2026
This policy covers Sharelatch Pro, sold by SCOI Technologies Private Limited. Free is free and has nothing to refund.
Cancelling
You can cancel Pro at any time in Settings, then Billing. Pro stays until the end of the month or year you paid for. After that your workspace moves to Free and you aren't charged again.
Nothing is deleted when you move to Free. Your documents and links keep working.
Monthly plans
We don't refund a month that has started. Cancel before your renewal date to stop the next charge.
Yearly plans
If you ask within 14 days of paying for a year, we refund the full amount and end Pro straight away. Email hello@sharelatch.com from your account's email address.
After 14 days we don't refund a yearly plan. If you cancel, Pro stays until the year ends.
Charged by mistake
If you were charged twice, charged after cancelling, or charged in error, we refund the full amount. Email us and we'll fix it.
How refunds reach you
Refunds go back to the card or UPI account you paid with. They usually arrive in 5 to 7 working days, depending on your bank. You get a credit note by email.
Prices and tax
- In India, prices include 18% GST.
- Outside India, prices are in US dollars with no tax added.
Delivery
Sharelatch is an online service. Pro starts as soon as your payment goes through. Nothing is shipped.
Contact
SCOI Technologies Private Limited
S.No. 386/1/A, Flat No 204, Overaa Enclave, Bhawani Peth, Pune, Maharashtra 411042, India
Sharelatch is a product of SCOI Technologies Private Limited, Pune, India.